Version 2.4.2¶

- SLA - Service hours were missing weekdays. We have added weekdays on which Service hours will be applicable. @Matthias - Update SLA's accordingly
- EVM - Contract value bug fixed. It was showing different contract values to some users like 125.000 and to others as 125,000
- ITIL - Link a change to an incident. Workflow is changed so when a customer raises an incident which is actually a change request, Helpdesk Manager or Member can now link this incident to a new change in appropriate project/version or can link it to an existing ticket in the project/version. The owner of Incident and Helpdesk manager will get notification once the change is fixed and deployed and they can futher close incident
- Issues - Remove due date and assignee on a ticket if the ticket is put on hold
- EVM - Contract value changes are added in EVM rake job calculation
- Responsive Design - Fitler drop down position in issues page is fixed
- Incidents - The timer on Incident page is stopped for non SLA days and timer is not stopped when page is refreshed.
- Projects - Removing users from a project will first check if they have any open tickets in the project or not. If yes, then they will not allow to remove a user.
- Create / Update ITIL tickets via email.
- EVM - Creating admin feature to update EVM history values
- Design - All Buttons on Incident summary page were not clearly visible. (Fixed)
- Projects - Whenever a due date of a project is approved, the users with roadmap manager and product owner role in a project will get notification. All product managers should update their roles in respective projects and add themself as Product Owner in their projects.
- Roadmap - Test Case versions not to be included in Roadmap. We have added a checkbox "Include Version in Roadmap display" and this is checked by default. If we want to exclude any version from the roadmap, we can uncheck this box
- Global Issues - Added Filter "Time overrun by" for beter EVM visibility. Now EVM controller can use this filter along with other filters to check who caused timeoverrun. Earlier we could only see the last assignee of the ticket in the list.
- Issues - If a ticket is created as a "Bug Report", all users with Tester role will be added automatically as a watcher on the ticket
- Transalation fixes on different pages
- Responsive Design fixes
- Estimation approver role can change the estimates for tickets assigned to him/her.
- EVM - Show / Hide EVM values on a ticket. This is for admins. If they dont want to see EVM values by default on a ticket, they can hide it under my accounts section by unchecking "Show evm data" box. @Sensor - Please use this feature
- Added version ID in Purchase orders
- Optimization - Roadmap view is improved. Now we can show 500 tickets by default which will be quick to load if we have lots of tickets and versions in a project roadmap. Page Navigation is added and the user has option to view roadmap with 25, 50, 100, 500 tickets per page. This will significantly improve Roadmap page loading.
- Optimization - Added pagination for Global Projects. This will help to load page faster.