Version 2.1.1¶

1. # [30003001-1280] – Notification to assignees of attached incidents when problem is solved
2. # [30003001-750] – eml format in redmine tickets
3. # [30003001-2563] – Rectify the SLA Dashboard UI
4. # [30003001-2127] – Dashboard - Problem Management
5. # [30003001-2291] – Customers should not have the possibility to log time
6. # [30003001-1891] – SLA - Service Level Agreement List View
7. # [30003001-2033] – SLA - Changes in Contract
8. # [30003001-2290] – SLA - Notifications
9. # [30003001-2430] – Copy/Shift updates from one ticket to another
10. # [30003001-2432] – Add new permission to see only resource cost
11. # [30003001-1770] – SLA - Home Page
12. # [30003001-2564] – Adjusting workflows for Estimation approval
13. # [30003001-2616] – Create / Update SLA Notifications tickets
14. # [30003001-2619] – Notification for total number of Tickets in a contract
15. # [30003001-1933] – SLA - Add/Edit/List Contract
16. # [30003001-1896] – SLA - Add/Edit Service Level Agreement
17. # [30003001-2673] – Workload - if tickets are "on hold", they should not appear in workload
18. # [30003001-2684] – SLA - Add "Maximum SLA time" in Contract
19. # [30003001-2686] – SLA - Include Service hours for calculation in SLA notifications.
20. # [30003001-2854] – [SLA] - SLA timer is not correct
21. # [30003001-2675] – ITIL-Watcher can create New Incidents
22. # [30003001-2777] – PM-The status of Problem is changed to "Assigned"
23. # [30003001-2707] – Incident Management: Add Assignment
24. # [30003001-2327] – Attached files are reported twice attached in ticket history when paramters in the ticket change along with the update
25. # [30003001-2461] – Workload Issues
26. # [30003001-1771] – SLA - List / Create / Edit / Delete Service Type
27. # [30003001-2618] – Change / Update SLA notifications
28. # [30003001-2431] – Customers should not have the possibility to log time (customer reporter role)
29. # [30003001-1792] – SLA - Service
30. # [30003001-2126] – Dashboard - Create Incidents Dashboard
31. # [30003001-2528] – Workload - Allow admin to view workload of users
32. # [30003001-2653] – Problem Management - After analysis is done for a problem, it's not showing on problem show page
33. # [30003001-2696] – Timer should not be available to all users
34. # [30003001-2567] – Problem status changes from Assigned to Under Investigation
35. # [30003001-2687] – SLA - Notification for Contract Reminder Date
36. # [30003001-2429] – Possible to create main tickets with more than 8 hours
37. # [30003001-2749] – SLA - Contract Reminder Date/time issue
38. # [30003001-2299] – Changes / Restrictions in Roadmap Version
39. # [30003001-2617] – Count down timer for incidents
40. # [30003001-2124] – PM - Once a problem is analyzed, it should go to Under Investigation state
41. # [30003001-2541] – Add Option to transform ITIL-Incident to Native redmine ticket
42. # [30003001-2612] – Implement API for recurring tasks plugin
43. # [30003001-2437] – No disapprove button in Release form
44. # [30003001-2770] – Add attachment in incident management
45. # [30003001-2317] – Removing Incident's relation to a problem does not reset status
46. # [30003001-2649] – Add CI to Incident
47. # [30003001-2752] – Full name of project is not displayed
48. # [30003001-2202] – Description and subject does not update in Release management
49. # [30003001-2650] – New problem button is missing from Incident Module
50. # [30003001-2685] – SLA - Timer in incident is not correct
51. # [30003001-2706] – HD-Manager/Member and Tech-Manager/Member cannot delete the attachment
52. # [30003001-2640] – PM: Add Assignement
53. # [30003001-2436] – CMDB-CI History notes and number
54. # [30003001-2306] – Problem can be created in past. Fixed
55. # [30003001-2778] – TASK- functions not working
56. # [30003001-2799] – Incident Managment: Customer is unable to select from different projects
57. # [30003001-2201] – No time conflict in ITIL-Release Management
58. # [30003001-2729] – Availability list not visible
59. # [30003001-2678] – Locked account still receive ITIL notifications
60. # [30003001-2648] – RM: Adding task to a release
61. # [30003001-2470] – Analysis in Problem management
62. # [30003001-2032] – SLA - Contract Page UI Issue
63. # [30003001-2785] – Tags dropdown is not working properly
64. # [30003001-2581] – Problem Management: "Notes" are not mandatory
65. # [30003001-2683] – SLA - Add "no. of hours" field in Contract